Learning design that supports real work and mixed-ability learners.
These projects show how I design clear, structured training that improves performance.
A high-pressure simulation designed to help staff practise calm, empathetic responses to angry customers.
Transforming abstract management theory into a 3-step decision framework for new leaders.
A gamified tool helping teams identify and document critical IP before senior experts retire.
Rapid, Targeted Skill-Building
Clinical Job Aid
A visual job aid designed to help staff use consistent steps during patient intake interviews.
Healthcare Comms
A 10-minute refresher designed to help healthcare staff practise clear, respectful communication.
Need Custom Training?
I turn your messy source content into polished, effective training. Let's build something
Calm Under Pressure
A scenario-based training experience where learners practice de-escalating angry customers in real time, using empathy, composure, and decision-making under pressure to resolve conflict and rebuild trust.
Real-World Projects
Youth Programme Learning Environment Redesign — Live Moodle redesign and tutor enablement for a national youth programme.
KeelWorks Foundation — Process case study: moving an assertiveness course from needs analysis through scenario scripting and course authoring.
Selected Concept Projects
Concept eLearning Samples
Effective Complaint Handling
Developing Critical Thinking for Business Success
Memory Vault Challenge
Patient Health Assessment eBook
Verbal Communication Skills for Healthcare