Learning design that supports real work and mixed-ability learners.
These projects show how I design clear, structured training that improves performance.
A high-pressure simulation where staff manage angry customers to lower support ticket escalations.
Transforming abstract management theory into a 3-step decision framework for new leaders.
A gamified tool helping teams identify and document critical IP before senior experts retire.
Rapid, Targeted Skill-Building
Clinical Job Aid
Canva / PDF Guide
A visual cheat-sheet reducing data entry errors during patient intake interviews.
Healthcare Comms
10-minute refresher on clear communication to improve patient satisfaction scores.
Need Custom Training?
I turn your messy source content into polished, effective training. Let's build something