Microlearning module to strengthen healthcare workers’ communication with patients and colleagues
Title: Patient Health Assessment eBook
Type: Self-paced digital reference and job aid (eBook)
Duration: Flexible, used as a quick reference or study guide
Target Audience: Healthcare workers, nursing students, medical assistants
Role: Instructional designer, content developer, visual designer, job aid developer
Tools Used: Canva for layout and visuals, research sources on patient communication and assessment
Skills Applied:
• Needs analysis and content planning
• Instructional writing in plain language
• Visual design for quick scanning and recall
• Job aid development for clinical settings
Focus:
• Turn detailed patient interview procedures into clear steps
• Help staff collect complete and accurate patient histories
• Provide a visual reference that supports use during and after training
Identified gaps. Healthcare workers often collected incomplete or inaccurate histories, which led to missed information, longer interviews, and weaker quality of care.
Completed a needs analysis. Reviewed training materials and practice notes to find common breakdowns in patient interviews.
Planned content. Chose the most important stages of the assessment and structured them into a simple, step-by-step guide for real-world use.
Created a study resource and quick-reference job aid in Canva.
Broke the interview into a step-by-step framework with clear stages.
Added checklists to guide information gathering and reduce omissions.
Included sample questions to support consistency and accuracy.
Used simple visuals and icons to support recall and align with multimedia learning principles.
More complete and accurate patient histories during training and on the job.
Shorter, more focused interviews while maintaining quality of care.
A reusable reference that helps staff refresh skills without re-taking a full course.
Stronger reflection, supported by prompts such as “What information might you miss if you skip this step”.
Design for dual use. Resources that serve as both study material and job aid give more value to busy healthcare staff.
Visual clarity matters. Clean layouts and icons supported recall better than dense blocks of text.
Usability first. Learners preferred short checklists and prompts over long explanations, which reinforced the need to keep tools practical.
Deliverables included:
Interactive eBook in Canva, exported as a digital reference
Print-friendly job aid version for clinical use
Supporting research notes in PDF format
Canva design files for future updates